FREE SHIPPING and 30-DAY Money-Back Guarantee
FREE SHIPPING and 30-DAY Money-Back Guarantee
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FAQs

1. What types of RC vehicles do you sell?


We offer a wide range of high-end RC vehicles, including RC cars, RC planes, RC boats, RC trucks, RC helicopters, RC tanks and RC submarines. Each product is carefully selected for its quality and performance to meet the needs of both beginners and experienced hobbyists.

2. How do I track my order?


Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your order on our website or through the carrier’s tracking page.

3. What is your return policy?


We offer a 30-day return policy for most items. Not happy with your product, we'll take it back no questions asked. Please contact our customer service team to initiate a return. Items must be in new, unused condition and in their original packaging.

4. How can I contact customer service?


You can reach our customer service team via the Contact Us page or by email at hello@rcquest.com. We’re here to help with any questions or concerns.

5. What payment methods do you accept?


We accept major credit cards, PayPal, and other secure payment methods. All transactions are processed through our secure checkout system.

6. Can I change or cancel my order after it has been placed?


If you need to change or cancel your order, please contact us as soon as possible. Once an order has been processed or shipped, we may not be able to make changes.

7. Do you offer warranties on your products?


Yes, we offer warranties on most of our products. Warranty details can be found on each product page or in our Warranty Information section.

8. How can I sign up for your newsletter?


You can sign up for our newsletter by entering your email address in the signup box at the bottom of our website. Stay updated on the latest products, promotions, and RC news.